Comments on: What Are Your Customers Saying About You? http://accounttech.com.au/blog/social-media/what-are-your-customers-saying-about-you/ For Small Businesses in Australia! Mon, 12 Apr 2010 07:59:11 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: Meredith http://accounttech.com.au/blog/social-media/what-are-your-customers-saying-about-you/comment-page-1/#comment-12 Meredith Wed, 28 Oct 2009 03:54:01 +0000 http://accounttech.com.au/blog/?p=108#comment-12 Agree - it's all too tempting to consign things like this to the 'too hard basket', but in my opinion it is a golden opportunity for small business to outshine larger corporations who are generally slower to move. Among my small business colleagues here on the coast there are some very smart operators employing these tactics with great success - they are the ones who are going to be noticed as time goes on. And (hopefully) this will mean a return to great customer service from businesses who wish to retain and grow their customer base. Agree – it’s all too tempting to consign things like this to the ‘too hard basket’, but in my opinion it is a golden opportunity for small business to outshine larger corporations who are generally slower to move.

Among my small business colleagues here on the coast there are some very smart operators employing these tactics with great success – they are the ones who are going to be noticed as time goes on. And (hopefully) this will mean a return to great customer service from businesses who wish to retain and grow their customer base.

]]> By: Paul Hassing http://accounttech.com.au/blog/social-media/what-are-your-customers-saying-about-you/comment-page-1/#comment-11 Paul Hassing Wed, 28 Oct 2009 02:06:50 +0000 http://accounttech.com.au/blog/?p=108#comment-11 You speak the truth! I firmly believe that when it comes to companies and Web 2.0, there'll be the quick and the dead. It's a pain in the bum to have to learn a whole new language. But that's life. I saw a great quote the other day: 'Those who live by the sword will get shot by those who don't!' Best regards, P. :) You speak the truth! I firmly believe that when it comes to companies and Web 2.0, there’ll be the quick and the dead.

It’s a pain in the bum to have to learn a whole new language. But that’s life.

I saw a great quote the other day: ‘Those who live by the sword will get shot by those who don’t!’ Best regards, P. :)

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